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The player's requesting a refund of deposit as it was a 3rd party payment. The complaint was closed as the player stopped responding.
A player from India was asked to complete additional wagering requirements for his deposits in Duxcasino, after he already lost them before. The player confirmed the issue was resolved and his winnings were received.
The player from Germany is highly dissatisfied with the overall casino experience. After a closer examination, we ended up rejecting this complaint as unjustified.
The player's unable to verify himself as the casino is rejecting his documents. It has been resolved.
The player from Portugal faced repeated rejections for withdrawal requests over the past week despite having completed and accepted account verification.
casino use time wasting procedure to verify you when you win money. at a result after all this my winning was confiscated without any reason explained.
The player from Germany requested a withdrawal, but it was delayed due to unfinished KYC. The player informed us, this issue was resolved.
Despite having provided several approved documents, the player had struggled to obtain the specific document requested by the casino. After our intervention, the player's account had been successfully verified by the casino.
The player's withdrawal is delayed for almost a week. The complaint was resolved as the player received his money.
Вторая жалоба связана с коэффициентами, которые отдельным игрокам внезапно режут под корень – попутно отключая для таких игроков все бонусы.
Квизы. Бывают самыми разными, обычно вопросы посвящены конкретному виду спорта. Отвечаете правильно всегда site все вопросы – получаете бонусные монеты повсечастно счет.
The player from Ireland requested a withdrawal of €50 two weeks ago, but still hasn't received the funds. The player later confirmed that the issue was resolved.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are.
The casino had confirmed that the refund process was initiated and asked the player to check his email. The player later confirmed that the payment had been combined with another refund, leading to initial confusion. Upon realizing this, he had acknowledged receipt of the funds. The issue had been successfully resolved.